Frequently Asked Questions

1. What is a fatbike and how is it different from a regular bicycle?

A fatbike is a bicycle equipped with extra-wide tires (usually between 3.8 and 5 inches wide). These large tires provide excellent stability and grip on all types of terrain: sand, dirt tracks, damaged roads, or city streets. Unlike a regular bike, the fatbike absorbs shocks and goes anywhere – perfect for Moroccan roads.

2. Are electric bikes allowed on roads in Morocco?

Yes, electric bikes (e-bikes) are allowed on roads and cycle paths in Morocco. They are considered regular bicycles as long as their assisted speed does not exceed 25 km/h. No driving license is required. They are a practical, economical, and eco-friendly way to get around.

3. What is the range of an electric fatbike?

The range depends on the model and battery. In general, our electric fatbikes offer between 40 and 80 km per full charge, depending on the assistance level used, the rider’s weight, and the terrain. Recharge time is approximately 4 to 6 hours using a standard power outlet.

4. Do you deliver everywhere in Morocco?

Yes! Whether you are in Casablanca, Rabat, Marrakech, Fes, Tangier, or any other city, we deliver your order across Morocco. Delivery usually takes 2 to 5 business days depending on your region. Contact us at +212 616 761 801 for more information.

5. Do you offer after-sales service and spare parts?

Absolutely! At Fat Bikes Morocco, we support our customers long after their purchase. We offer a full after-sales service and a wide range of spare parts (batteries, brakes, screens, controllers, etc.) available directly on our website. Our team is available 7 days a week from 9am to 7pm.